Shipping policy

🚚 Shipping Policy

📦 Order Processing

  • Orders are processed within 1–5 business days, excluding weekends and holidays.

  • Once your order ships, you’ll receive a confirmation email with tracking information.

🇺🇸 Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location, order weight, and package dimensions. You’ll see the final shipping cost before completing your purchase.

Shipping Method Estimated Delivery Cost
Standard Shipping 3–7 business days Calculated at checkout or Free over $100
Expedited Shipping 1–3 business days Calculated at checkout

Note: Delivery times are estimates and may vary due to carrier delays.

🚫 Shipping Restrictions

  • We currently ship only within the United States.

  • We do not ship to PO Boxes or APO/FPO addresses.

📍 Order Tracking

  • A tracking number will be emailed to you once your order ships.

  • You can track your package directly via our website or through the carrier’s portal.

❗ Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us at hellopracticalmoon@gmail.com within 3 days of delivery.

  • We’ll work with the carrier to resolve the issue and offer a replacement or refund if eligible.